Updated 2024-08-02

At VerbinderApp, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and related services.

By using VerbinderApp, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of our Service.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to VerbinderApp.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website.
• Country refers to: Germany
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application.
• Service Provider means any natural or legal person who processes the data on behalf of the Company.
• Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.url.
• Website refers to VerbinderApp, accessible from
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

Information Collection

We collect several types of information to provide and improve our service:

• Information you provide directly (name, phone number, email)
• Information collected automatically (usage data, device information)

We use this information to:

• Provide and maintain our service
• Notify you about changes to our service
• Provide customer support

Use of Information

We use the collected information for various purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To allow you to participate in interactive features of our service when you choose to do so
• To provide customer support
• To provide analysis or valuable information so that we can improve the service
• To monitor the usage of the service

End User Information

We collect information about end users of our service to provide and improve our functionality.

This information is used solely for the purpose of providing our service and is not shared with third parties.

Customer Information

We collect customer information to provide support and improve our service quality.

Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as described in this policy.

We may share your personal information in the following circumstances:

With your explicit consent, To comply with a legal obligation, To protect and defend our rights or property, To prevent or investigate possible wrongdoing in connection with the service, To protect the personal safety of users of the service or the public, To protect against legal liability

Information Collection

We collect information that you provide directly to us and information that is automatically collected when you use our service.

Email Usage

We use email addresses to send you important information about our service and to provide customer support.

Information Retention

We retain your personal information only for as long as necessary for the purposes described in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Information Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Information Transfer

Your information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ.

Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Update Information

We may update our Privacy Policy from time to time.

We will notify you of any changes by posting the new Privacy Policy on this page.

We advise you to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.

Sale of Business

If we are involved in a merger, acquisition or asset sale, your personal information may be transferred.

Affiliates

We may share your information with our affiliates in which case we will require those affiliates to honor this Privacy Policy.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Germany.

Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Germany.

If any provision of this Privacy Policy is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Your Consent

We have updated our Privacy Policy to give you full transparency about what is set when you visit our site and how it's being used. By using our app, registering an account, or making a purchase, you hereby consent to our Privacy Policy.

Links to Other Websites

Our service may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party websites or services.

Cookies

We use "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser.

Blocking Cookies

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Kids' Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Third Party Services

Our service may contain links to other websites that are not operated by us.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party websites or services.

We strongly advise you to review the Privacy Policy of every site you visit.

Tracking Technologies

• Cookies or Browser Cookies

A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent.

GDPR Information

VerbinderApp is compliant with the General Data Protection Regulation (GDPR) of the European Union.

What is GDPR?

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy in the European Union and the European Economic Area.

It also addresses the transfer of personal data outside the EU and EEA areas.

What is Personal Data?

Personal data is any information that relates to an identified or identifiable living individual.

Different pieces of information, which collected together can lead to the identification of a particular person, also constitute personal data.

• Name and surname
• Home address
• Email address
• Identification card number

Why is GDPR Important?

GDPR is important because it gives individuals control over their personal data and ensures that organizations handle this data responsibly and transparently.

Individual Rights of the Data Subject - Data Access, Portability and Deletion

We are committed to helping our customers meet the requirements of the GDPR for the rights of the data subject. VerbinderApp processes or stores all personal data with fully audited, DPA-compliant vendors. We store all conversations and personal data for up to 6 years unless your account is deleted, in which case we will dispose of all data in accordance with our Terms of Use and Privacy Policy, but we will not retain it for longer than 60 days.

We are aware that if you work with EU customers, you must be able to offer them the opportunity to access, update, retrieve and remove personal data. We are set up as self-service from the beginning and have always given you access to your data and your customers' data. Our customer support team is here to answer any questions you may have about working with the API.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA).

These rights include:

• The right to know what personal data is collected about you
• The right to know whether your personal data is sold or disclosed
• The right to say no to the sale of your personal data
• The right to access your personal data

To exercise these rights, please contact us using the contact information provided on our website.

We will process your request within 45 days and provide you with a response.

If you have questions about your rights as a California resident, please don't hesitate to contact us.

California Online Privacy Protection Act (CALOPPA)

We respect your privacy and are committed to meeting the requirements of the California Online Privacy Protection Act (CALOPPA).

CALOPPA requires commercial websites and online services to post a privacy policy that is clearly visible and contains the following information:

• What personal information is collected from individuals
• With whom the information is shared
• How the information is used
• How individuals can change or delete their information

We have created this privacy policy to meet these requirements and provide you with full transparency about our data collection and usage practices.

If you have questions about CALOPPA or our privacy practices, please contact us using the contact information provided on our website.